Coronavirus update: View cancelled events here

Contact Skiddle

How can we help you today? Please find information on how to contact Skiddle, or resolve any queries you may have below:

Event or venue information

Unfortunately due to the large number of events we have listed, we cannot answer individual queries about opening times, location or lineups. All the information we have about events or venues is on our what's on guide

I want to buy a ticket

To buy tickets, please visit The Skiddle Ticket Shop where you can purchase tickets online 24/7.

Buy a ticket

I have a query regarding a previous ticket order

Our Order History Page allows you to view previous orders, update information and resend email confirmations. Please visit this page first if you have any queries. Our Support Portal page may also be useful for answering common questions

View Order History View ticket dispatch information Visit our Help Centre

I'm having problems logging in

To reset your password, please visit:

Password recovery page.

I want to unsubscribe from emails or hide my profile

If you wish to unsubscribe or change your notification settings, please visit:

Edit notification settings

Other Customer Care enquiries

For all customer care enquiries that cannot be handled using our self service system, or for promoter enquiries please complete the form below, alternatively you can contact us by email.

Visit our Help Centre Raise a support request

I'm an event promoter/organiser

Please take a look at our Promotion Centre which allows you to add events, place tickets on sale and control everything online 24/7.

View the Promotion Centre Visit our Help Centre

About Skiddle

View information about who we are, what we do and who loves us on our About Us pages

Company Information

Skiddle is the UK's busiest what's on guide and has been trading since 2001. We have over 150,000 events on our extensive guide, working with over 21,000 event promoters in the UK at over 10,000 venues.

Skiddle Ltd is a UK company registered at the below address. Registration Number 05688116

Our VAT registration number is GB 879 2762 64


Skiddle Ltd is an official ticket outlet and we have a direct relationship with all events - this means you are buying direct from an official source, at the official face value.

Reviews of
Hitwise Award Winner 2011
Secured by Mastercard SecureCode and Verfified by Visa

Opening Hours

Customer Care

Monday8am - 6pm
Tuesday8am - 6pm
Wednesday  8am - 6pm
Thursday8am - 6pm
Friday8am - 6pm
Saturday10am - 5pm

Promoter Support

Monday9am - 6pm
Tuesday9am - 6pm
Wednesday  9am - 6pm
Thursday9am - 6pm
Friday9am - 6pm
Saturday10am - 5pm


Skiddle Ltd
PO Box 692

You can also get in touch by phone or email, but please be aware that it will be much quicker to use the self-help tools above

Customer care: 03333 01 01 01*
Promoter help: 03333 01 03 01*

Visit our Help Centre

* Calls cost no more than calls to geographic numbers (01 or 02) and must be included in inclusive minutes and discount schemes in the same way. Calls from landlines are typically charged up to 9p per minute; calls from mobiles typically cost between 3p and 55p per minute. Calls from landlines and mobiles are included in free call packages.