The Shankly Hotel Liverpool reviews by real event-goers

Review of Mothers Day Afternoon Tea Michael Bublé Tribute at Shankly Hotel

Lovely day

Review of Mothers Day Afternoon Tea Michael Bublé Tribute at Shankly Hotel

Review of Mothers Day Afternoon Tea Michael Bublé Tribute at Shankly Hotel

really enjoyed the day singer fab afternoon tea fab will be defo coming back x

Review of Mothers Day Afternoon Tea Michael Bublé Tribute at Shankly Hotel

From start to finish the day was a shambles. Understaffed, undertrained and poor service. I had let the team know in advance I was pregnant and could only have certain foods, yet I was then questioned when I mentioned not being able to have soft cheese’s and fish. Some of the cakes were made with soft cheese. Some people with other allergies were left with no food.
Entertainment was one man doing both Motown and Michael bouble but led to believe it was a band along with a singer just not very good entertainment.
The service took nearly three hours to get tea for our afternoon tea and two hours before we received the afternoon tea. Toilets were filthy and staff were not accommodating. The photographer took a photo and was so snotty when we said we didn’t like the photo with some of us with our eyes closed. Very pushy. Just a rubbish day and sad as the titanic and jame street have had some lovely times wouldn’t go again. Don’t recommend it. If you can’t accommodate for guests or find time to train staff then don’t have events. Friends were thinking of the shankley for the wedding but having second thoughts after todays experience. Poor.

Review of Mothers Day Afternoon Tea Michael Bublé Tribute at Shankly Hotel

Review of Big Luv Boxing Night Ball

Review of Belters Only // BISSETT

Review of Big Luv Boxing Night Ball

Event got cut short due to problems that the hotel staff should have handled better. The event was meant to last until 1 in the morning but only got till 11at night. We spent £400 on drinks for the night and most of them went to waste because of the early closing.

Review of Big Luv Boxing Night Ball

Absolute disgrace, massive ques at the bar floor was complete drenched & the worst part is the y kicked everyone out early bcos of someone with a knife

I will request a full refund

Review of Big Luv Boxing Night Ball

Closed at 11 when last entry was 9
£50 for 2 hours! It was supposed to be on till 1am. The bar was a ridiculous wait of 30 minutes.
Floor was soaking, I saw people falling over.
I want a refund

Review of Big Luv Boxing Night Ball

The whole event was just shambles, the floor was like an ice ring it was that slippy I was to scared to dance incase I would fall, not enough bar staff waited nearly half an hour at the bar for a drink toilets was being used by both men and women, and they event got shut down at 11pm and it was ment to finish at 1am, i wouldn't go again. Was not worth the £45 entry.

Review of Big Luv Boxing Night Ball

Absolutely shocking , toilet ques a joke , no Prosecco and finished at 11 ?

Review of Big Luv Boxing Night Ball

Event got shut down early and everyone evacuated! I want a refund

Review of Big Luv Boxing Night Ball

Absolutely terrible! Don’t book or waste your money on this event! Company don’t know how to control anyone. Bouncers don’t know how to control anyone or especially their own temper! Terrible & rude atmosphere. Payed £50 to be told to get out by 11pm, 2 hours before the event finished. Will never pay money for this place again!

Review of Big Luv Boxing Night Ball

Review of Big Luv Boxing Night Ball

Event closed 2 hours early s**t

Review of The Ultimate Christmas Children\'s Party

It was absolutely Chaos we left the venue, the floor was like a skating ring as the doors were open and the children were running in and out into the snow the floors were wet so the tiles became very slippy, there was no structure no santa all there was for entertainment was face painters! Tried to find organizer, who I believe was the elf, ,who disappeared! My four grandchildren were so upset by the whole event! There was a lot of people leaving the seating area, was very dangerous there were children falling off the benches, it was an absolute nightmare, I would be grateful if I could have a refund please as I paid £79 for this event and my grandchildren were so upset by it all, I will take this matter further, if I dont get my money refunded, as times are hard enough, I would like to be able to use the refund to take my grandchildren for a day out, as it was part of a Christmas present for them. Yours sincerely Maria Carroll

Review of The Ultimate Christmas Children\'s Party

I have sent an email to customer support. Thankyou.

Review of The Ultimate Christmas Children\'s Party

I will be requesting a full refund the venue was to over crowded, a bench broke on my friend and her 6 month old daughter we left after 1hr... please can you advise the process I will need to take for tye refund

Review of The Ultimate Christmas Children\'s Party

been to many events in the shankly which have always been fantastic. this childrens party was shocking. it was dangerous and very unorganised. it was a 3 hrs party and we stayed for 50 minutes we where in a group of 14. we asked when santa would be making an appearance to be told there was no santa. No santa at a xmas party. disney princesses where there and the had only been booked 2 hrs before party.